Cancellation policy & cancellation form
A. Cancellation policyIntroduction
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the day on which you or
a third party other than the carrier designated by you,
have taken possession of the last goods.
To exercise your right of withdrawal, you must inform us by means of a
clear statement (e.g. a letter sent by post, fax
or email) of your decision to withdraw from this contract,
You can use the attached sample cancellation form
use, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the notification
on the exercise of the right of withdrawal before the expiry of the withdrawal period
send.
Consequences of revocation
If you withdraw from this contract, we will refund all payments,
that we have received from you, including delivery costs (with
Except for the additional costs resulting from the fact that you
other type of delivery than the cheapest one offered by us
standard delivery), immediately and at the latest within
within fourteen days from the date on which the notification of
We have received your cancellation of this contract. We may
Reimbursement of these payments will result in a deduction to offset the
loss of value of the delivered goods if this loss of value is caused by
unnecessary use of the goods. For this repayment
We will use the same payment method that you used for the original
transaction, unless you have been expressly
otherwise agreed; in no event will you be entitled to any compensation
We may refuse to refund you if you do not
until we have received the goods back or until you have provided proof
that you have returned the goods, whichever is
whichever is earlier.
You must return the goods promptly and in any event no later than
fourteen days from the day on which you notify us of the withdrawal of this
contract, return or hand over to us. The
Deadline is met if you return the goods before the expiry of the period of fourteen
days.
You will bear the direct cost of returning the goods.
You only have to pay for any loss in value of the goods,
if this loss in value is due to an inspection of the condition,
Properties and functioning of the goods not necessary handling
is due to them.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of
Goods which are not prefabricated and for the manufacture of which
individual choice or determination by the consumer is decisive
or which is clearly tailored to the personal needs of the consumer
tailored to your needs.
The right of withdrawal expires prematurely in the case of contracts for the delivery
sealed goods which, for reasons of health protection or
Hygiene are not suitable for return if their seal is broken after
was removed from the delivery.
The right of withdrawal does not apply to consumers who, at the time of
not be a Member State of the European Union at the time of conclusion of the contract
and their sole residence and delivery address at the time of
conclusion of the contract outside the European Union.
B. Cancellation form
If you want to cancel the contract, please fill out this form and send it back.
To
SentTense Ltd.
132-134 Great Ancoats Street
M4 6DE
England
e-mail: info@senttense.com
I/we (*) hereby revoke the contract concluded by me/us (*)
Contract for the purchase of the following goods (*)/the provision of
following service (*)
_______________________________________________________
_______________________________________________________
Ordered on (*) ____________ / received on (*) __________________
________________________________________________________
Name of consumer(s)
________________________________________________________
Address of the consumer(s)
________________________________________________________
Signature of the consumer(s) (only if notification is on paper)
_________________________
Date
(*) Delete as appropriate